Casiku Casino Terms and Conditions

Welcome to Casiku Casino. By accessing or using our website at https://www.casiku.com/, you agree to be bound by the following Terms and Conditions. Please read them carefully before registering an account or placing any bets. At Casiku, we operate under strict regulatory requirements and are committed to providing a fair, safe, and transparent gaming environment for all our players. If you do not agree with any part of these terms, you must not use our services.

1. About Us

Our online casino is operated by White Hat Gaming Limited, a company registered under Maltese law with registration number C73232, located at 85 St John Street, Valletta VLT1165, Malta. At Casiku Casino, we are licensed and regulated by the UK Gambling Commission (licence number 52894) for customers in Great Britain, and by the Malta Gaming Authority (licence number MGA/B2C/370/2017, issued 01/08/2018) for all other eligible customers. Our group company, White Hat (Holdings) Limited, registered in Gibraltar (registration number 109784), may handle marketing, systems development, certain payment processing, and customer services on our behalf.

2. Eligibility and Account Registration

To register and play at Casiku Casino, you must meet the following requirements:

You must be at least 18 years of age.
You must be a resident of a jurisdiction where our services are legally permitted.
You must not be a resident of any restricted country as listed in our policies.
You must register using accurate and complete personal information.
You may only hold one account with us — duplicate accounts are strictly prohibited.
You must pass all applicable identity verification and affordability checks before withdrawing funds or claiming bonuses.

We reserve the right to refuse registration or close accounts at our discretion if we determine that eligibility requirements are not met. Players using our Casiku online casino from Great Britain must register and play exclusively in British Pounds (GBP). Currency arbitrage is strictly prohibited, and any gains derived from it will be forfeited.

3. Restricted Countries

Our services are not available to residents of certain countries. At Casiku Casino, we are unable to accept players from, among others: the United States, Germany, Australia, France, Spain, China, India, Russia, Ukraine, Turkey, and many others. A full list is available on our website. Additionally, players from Azerbaijan, Japan, Malaysia, and Qatar are not eligible to participate in progressive jackpots. It is your responsibility to ensure that online gambling is legal in your jurisdiction before registering with us.

4. Deposits and Withdrawals

4.1 Deposits

We accept the following deposit methods at Casiku Casino: Apple Pay, Visa, Mastercard, Trustly, PaysafeCard, Neteller, and Skrill. A minimum deposit of £10 is required to earn loyalty points, while a minimum deposit of £20 is required to claim our welcome offer. Please note that PaysafeCard is available for deposits only and cannot be used for withdrawals.

4.2 Withdrawals

At Casiku, we process withdrawals via Apple Pay, Visa, Mastercard, Trustly, Neteller, and Skrill. All withdrawals are returned to the payment method used for the deposit. Our minimum withdrawal amount is £10 or £20 from cash funds. If your balance falls below the minimum, you may withdraw the full amount by contacting our Customer Support team. We do not process any withdrawal until all verification checks are complete, payments are confirmed, and any applicable bonus conditions have been met.

4.3 Withdrawal Limits and Timelines

Our standard maximum withdrawal limit is £250,000 per bet or spin, excluding progressive jackpots. Progressive jackpot wins above £250,000 may take up to 30 days to be paid. Please be aware that pooled jackpots may be held in another currency, which means the final amount paid may differ after exchange. Pending time is typically 1–2 business days. Once approved, payments are processed immediately and may take up to 3 business days to reach your account, depending on your chosen method.

5. Bonuses and Promotions

At Casiku Casino, we offer a variety of bonuses and promotions. All bonuses are subject to specific terms and conditions, which we outline below.

5.1 Welcome Offer

New players at Casiku Casino can claim 50 wager-free spins on Big Bass Splash. To qualify, you must opt in by selecting the offer in the cashier when making your first deposit of at least £20, then place £50 in total cash bets on slots by 23:59 GMT on the same day. Spins are credited automatically and expire 72 hours after crediting. Winnings from spins are credited as cash, are immediately withdrawable, and are capped at £50. This offer is available to new players only, aged 18+, resident in Great Britain, fully verified, and with no other active bonus. Affordability checks apply.

5.2 Ongoing Promotions

We provide several ongoing promotions for existing players at Casiku Casino:

Turbo Spin Tuesdays: 20 wager-free spins on Rise of Olympus 100 for a cash deposit of at least £20, available every Tuesday from 00:01 to 23:59 GMT. Spins must be used within 72 hours; winnings credited as cash, immediately withdrawable, capped at £50.
Bonus Back Bonanza: 10% bonus back on real-money losses, up to £50, credited every Wednesday. Only deposited cash counts. Bonus funds must be used within 72 hours, with 10x wagering requirement.
Saturday Reload Boost: 25% match on a cash deposit up to £25, every Saturday from 00:01 to 23:59 GMT, with a minimum deposit of £20. Bonus funds valid for 7 days, 10x wagering, maximum withdrawable cash is 10x the bonus amount.
£500 Casiku Loyalty Raffle: No deposit required. Every 100 loyalty points earned Monday 00:01 GMT to Saturday 23:59 GMT earns 1 raffle ticket, with a maximum of 5 tickets per week. Each Sunday, 15 randomly drawn players share £500 in cash, up to £100 each, credited the same day and immediately withdrawable.

6. Loyalty Programme

Our Casiku loyalty programme rewards dedicated players. You receive 500 points on your first deposit, and then 1 point per £1 on every subsequent qualifying deposit of £10 or more. Bet points are earned as follows: 1 point per £5 on slots, 1 point per £10 on all other games, and 1 point per £40 on video poker, roulette, and card games. Points are redeemed at a rate of £5 per 1,000 points, with a daily minimum of 1,000 points and a maximum of 10,000 points (£50) per day. Redeemed points convert to bonus funds with a 10x wagering requirement, expiring after 3 days. Points are reset to zero after 30 days of account inactivity.

7. Games and Software

At Casiku Casino, we offer a wide selection of over 3,000 games, including more than 3,311 slots and 111 live casino games. Our game library is powered by 116 providers, including leading names such as Evolution Gaming, Big Time Gaming, ELK Studios, Blueprint Gaming, and many more. Our live casino portfolio includes roulette, blackjack, baccarat, and exciting game shows, powered by Evolution Gaming, Pragmatic, Ezugi, On Air, Authentic Gaming, and Stakelogic. We also feature Megaways, Slingo, Drops and Wins, Must Go Jackpots, and fun scratchcard titles.

8. Responsible Gambling

We are fully committed to promoting responsible gambling at Casiku Casino. We provide a range of tools to help you manage your gaming activity, including deposit limits, loss limits, session time limits, self-exclusion, and reality checks. If you feel that your gambling may be becoming problematic, we encourage you to use these tools or contact our support team. We also work with organisations such as GamCare and BeGambleAware to ensure access to professional support resources.

9. Customer Support

Our dedicated support team at Casiku Casino is available 24/7 via live chat and email. You can reach us at support@casiku.com. We provide support in English, French, Finnish, and Spanish. Whether you have questions about your account, casiku casino bonuses, casiku login issues, or withdrawal processing, we are always here to help.

10. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. We will notify you of any significant changes via email or through a notice on our website. Continued use of our services following any such changes constitutes your acceptance of the updated terms. We encourage you to review this page regularly to stay informed of your rights and obligations when using Casiku Casino.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malta and, where applicable, the regulations of the UK Gambling Commission. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts of Malta, unless you are a player in Great Britain, in which case UK law and regulatory requirements will apply. If you have a complaint that cannot be resolved by our support team, you may refer the matter to an approved Alternative Dispute Resolution (ADR) provider.

By creating an account and using our services at Casiku Casino, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety.

Content updated: July 21, 2026